📱 1. How to Request Account Deletion
Task Alert provides users with two convenient methods to request complete account and data deletion:
In-App Request
Open the Task Alert Android app → Navigate to Settings → Scroll to Account & Security → Tap Delete Account and confirm your request.
Web / Email Request
Submit the Online Deletion Form below on this page, or send an email directly to support@taskalert.in with your registered email.
No phone calls or complex procedures are required. Requests submitted via this webpage will be authenticated using your registered email address.
🗑️ 2. What Data Will Be Deleted
Upon processing your deletion request, the following information will be permanently deleted from our production databases and authentication systems:
- User Profile & Authentication: Your full name, email address, password hash, email verification status, and unique user ID. Permanently Deleted
- Tasks & Reminder Content: All task titles, descriptions, notes, scheduled dates, reminder times, and completion statuses. Permanently Deleted
- Recurrence & Timeline Configurations: Any repeating schedules, calendar sync configurations, and custom alert rules. Permanently Deleted
- Device & Notification Tokens: Push notification tokens (FCM/Expo tokens) associated with your mobile devices so no further alerts are sent. Permanently Deleted
- Session & Activity Data: Active login tokens, device identifiers, and temporary server-side session logs. Permanently Deleted
⚖️ 3. What Data, If Any, Will Be Retained and Why
Task Alert does not retain any personal task content or reminder data after account deletion. However, certain limited records may be retained strictly as required by applicable laws:
- Financial & Invoicing Transaction Records: If you purchased a Pro subscription (₹399 / 30 days), basic transaction metadata (order ID, payment amount, timestamp, and gateway reference ID) is retained by our payment processor (Razorpay) and our financial ledgers to comply with statutory accounting, tax, anti-money-laundering (AML), and fraud-prevention laws. Retained for Legal Compliance
- Security & Abuse Logs: De-identified logs of severe terms-of-service violations or fraudulent payment chargebacks may be retained for up to 90 days to prevent malicious re-registration. Temporary Legal Retention
- Backup Archives: Residual snapshots stored in automated encrypted disaster recovery backups will naturally overwrite and expire within 30 days of deletion.
⏱️ 4. How Long Deletion Takes
We process requests as promptly as possible in compliance with Google Play Developer Policies and global privacy standards:
- Initial Acknowledgment: Within 24 to 48 hours of receiving your request, our support team will confirm receipt via your registered email address.
- Identity Verification: For security, we may send a quick one-click confirmation link to your registered email to prevent unauthorized third parties from deleting your account.
- Final Deletion Execution: All associated live records will be completely deleted within 7 business days (and at maximum within 30 calendar days) following verification.
✉️ 5. How to Contact Us
If you have any questions regarding your personal data, data safety, or this deletion policy, please contact our Data Protection Officer and support team:
- Product: Task Alert
- Publisher / Developer: Deific Digital
- Official Support Email: support@taskalert.in
- Website: https://www.deificdigital.com
Submit Account Deletion Request
Fill out this secure form to initiate deletion of your Task Alert account. A confirmation email will be sent to verify your identity.
✓ Request Submitted Successfully
We have received your deletion request. An email will be dispatched to your registered address to verify your request before permanent deletion occurs within 7–30 days.
Prefer sending an email directly?
You can also email our support team directly from your registered email account.